Legal
Effective Date: May 16, 2026
These Terms and Conditions ("Terms") govern your access to and use of Client Guard Academy (the "Service"), accessible at https://clientguardacademy.com and related domains.
The Service is operated by Islington Partners LTD ("we", "us", or "our").
By accessing or using the Service, you agree to these Terms. If you do not agree to these Terms, you must not use the Service.
Client Guard Academy is a web-based cyber security and AI safety awareness training platform designed for accounting firms, bookkeepers, tax practices, payroll teams, outsourced finance teams, and professional services businesses.
The Service allows firms to provide online training to their team members, including training modules, quizzes, completion tracking, certificates, admin dashboards, and training records.
The Service is offered on a subscription basis.
Users must register with a valid email address and authenticate using a password or other supported authentication method.
By registering, you confirm that the information you provide is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Users are grouped by firms or organisations. Each firm account may have its own administrators, team members, training records, user limits, and subscription plan.
Users may be assigned roles such as:
Each role may have different access permissions within the Service.
Firm owners and administrators may invite, manage, deactivate, or remove users within their organisation.
Responsibility for managing user access lies with the firm's owner or administrator.
You are responsible for ensuring that only authorised team members are invited to your firm account and that access is removed when no longer required.
You agree to use Client Guard Academy in a professional, lawful, and responsible manner.
You must not:
The training content provided through the Service is intended for general awareness and educational purposes.
The Service is designed to help firms improve staff awareness of cyber security, phishing, social engineering, client data risks, AI safety, and related operational risks.
The Service does not provide legal, regulatory, financial, insurance, or specialist cyber security advice.
You remain responsible for your firm's own policies, controls, compliance obligations, cyber security measures, incident response procedures, and professional responsibilities.
Client Guard Academy is intended to reduce risk through awareness training, but it cannot guarantee that your firm will avoid phishing attacks, fraud, data breaches, cyber incidents, regulatory issues, or other losses.
You acknowledge that cyber security requires a combination of training, technology, policies, procedures, monitoring, and professional judgement.
Client Guard Academy operates on subscription plans, which may include annual packages based on firm size, user limits, or other plan features.
Available plans, pricing, user limits, and included features are displayed on the Service or provided to you during the sales process.
Subscription fees are generally due in advance.
Payments are processed by third-party payment providers such as Stripe.
By subscribing, you authorise us and our payment processor to charge your selected payment method for applicable subscription fees, renewals, taxes, and other charges.
Failure to pay may result in suspension, restriction, or termination of access to the Service.
We may offer discount codes, founding firm offers, promotional pricing, or other special pricing at our discretion.
Discounts may be subject to additional terms, expiry dates, usage limits, or plan restrictions.
We reserve the right to modify, withdraw, or refuse promotional pricing where necessary, including in cases of misuse or error.
You may cancel your subscription in accordance with the cancellation process made available through the Service or by contacting us.
Unless otherwise stated or required by applicable law, refunds are not provided for partial subscription periods.
If you cancel, you may retain access until the end of the paid subscription period, unless your account is terminated for breach of these Terms.
We collect and process personal and business information necessary to provide the Service. This may include:
Firm owners and administrators may be able to view information about users within their firm account, including team member names, email addresses, course progress, quiz completion, certificates, and training records.
Data may be stored using cloud infrastructure and third-party service providers located in the UK, European Economic Area, United States, or other jurisdictions where our service providers operate.
We use reasonable technical and organisational measures to protect data, including access controls, encrypted passwords, HTTPS, and secure hosting practices.
User, firm, training, subscription, and completion data are retained for as long as necessary to provide the Service, maintain training records, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Upon termination of an account, data may be deleted or anonymised after a reasonable retention period, unless a longer period is required or permitted by law.
For more information, please refer to our Privacy Policy.
We may send service-related emails as part of your use of the Service. These may include:
You may also receive marketing communications where permitted by law or where you have provided consent. You can unsubscribe from marketing emails using the unsubscribe link included in those emails.
Client Guard Academy, including the platform, software, training content, videos, written materials, quizzes, certificates, branding, design, copy, and related materials, is owned by Islington Partners LTD or its licensors.
You are granted a limited, non-exclusive, non-transferable right to access and use the Service for your firm's internal training purposes during your active subscription.
You must not copy, reproduce, distribute, resell, sublicense, publicly display, modify, or create derivative works from any part of the Service or its training content without our express written permission.
You or your firm may provide information to the Service, including user details, firm information, team member data, and other submitted content.
You retain ownership of content you provide, but grant us the right to process, store, display, and use it as necessary to provide and operate the Service.
You are responsible for ensuring that you have the necessary rights and lawful basis to provide any personal information or business information uploaded to the Service.
The Service may rely on or integrate with third-party services, including but not limited to:
We are not responsible for the availability, performance, security, policies, or terms of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
We aim to provide a reliable Service, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times.
We may suspend, restrict, or interrupt access to the Service for:
You may terminate your account or subscription in accordance with the cancellation process made available through the Service or by contacting us.
We reserve the right to suspend or terminate access to the Service if:
Upon termination, your access to the Service may end immediately or at the end of your paid subscription period, depending on the reason for termination.
Your data may be deleted or anonymised after a retention period, subject to legal, regulatory, accounting, or legitimate business requirements.
The Service and training content are provided for general awareness and educational purposes only.
We do not warrant or guarantee that:
You are responsible for determining whether the Service is suitable for your firm's needs and for implementing appropriate policies, procedures, technical controls, professional advice, and security measures.
To the fullest extent permitted by law, we are not liable for:
Our total liability to you for claims arising out of or relating to the Service is limited to the amount paid by you to use the Service in the 12 months preceding the claim.
Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.
These Terms are governed by the laws of England and Wales.
Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the courts of England and Wales.
We may update these Terms from time to time to reflect legal, technical, operational, or business changes.
Changes will be posted on this page with an updated effective date.
Where changes are material, we may notify users by email, in-app notification, or other reasonable means.
Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
If you have any questions about these Terms, contact us at:
Islington Partners LTD
Email: office@islingtonpartners.com
Registered Address: Friarswood, Chipperfield Road, Kings Langley, Hertfordshire, England, WD4 9JB
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