Cookies Policy

This Cookies Policy explains how Islington Partners LTD ("we", "us", or "our") uses cookies and similar technologies on clientguardacademy.com and related domains (the "Service"). By using the Service, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, improve performance, and provide information to site owners.

2. Types of Cookies We Use

• Essential Cookies: Required for basic site functionality, including login, authentication, and security. These cannot be disabled without affecting how the platform works.
• Functionality Cookies: Enable enhanced features such as remembering your preferences and form inputs.
• Analytics Cookies: Help us understand how users interact with our platform so we can improve user experience.
• Third-party Cookies: Set by services we integrate with, such as Stripe and Amazon SES, to support core functionality including payments and email delivery.

3. Cookies in Emails

Our transactional and notification emails — such as training invitations, completion notifications, and reminders — may include tracking technologies to help us understand open and click rates. This helps improve communication reliability and performance.

4. How to Manage Cookies

You can control and/or delete cookies via your browser settings. You may:

• Delete all cookies already on your device
• Block all future cookies (note: this may affect platform functionality, including the ability to log in)

For more details, see the support pages for your browser (e.g., Chrome, Firefox, Safari).

5. Legal Basis for Using Cookies

Where required by law — for example under UK GDPR or EU GDPR — we request your consent for non-essential cookies. Essential cookies are placed on the basis of our legitimate interest in operating the Service securely and efficiently.

6. Third-Party Services

The following third-party tools may place cookies or similar technologies via our Service:

• Stripe: Secure handling of subscription and billing sessions
• Amazon SES: Email delivery for training invitations, completion notices, and account notifications
• Hosting and infrastructure providers: Session and security cookies required for platform operation

7. Updates to This Policy

We may update this policy to reflect changes in legal requirements or how we use cookies. Any changes will be posted here with an updated effective date.

8. Contact

If you have questions about this Cookies Policy or our privacy practices, please contact us at:

Islington Partners LTD
Email: office@islingtonpartners.com
Registered Address: Friarswood, Chipperfield Road, Kings Langley, Hertfordshire, England, WD4 9JB